Online Reputation Management Service for Local Businesses
Your Google rating is the first thing customers see. TechSpeak is a specialist online reputation management service — we generate real reviews, respond to every review professionally, and remove fakes.
You Shouldn't Have to Deal With This Alone
Your star rating is low or falling — and it's costing you customers before they even click.
Negative reviews are sitting unanswered and making your business look unprofessional.
Competitors have 3× more reviews than you despite being newer or smaller.
Fake or malicious reviews are damaging your reputation and you don't know how to remove them.
Everything Covered. Nothing Left to Chance.
Review Generation Strategy
We build a system to consistently ask happy customers for reviews — via SMS, email, QR code, or direct link — that complies with Google's guidelines.
Professional Review Responses
Every review responded to within 24 hours — positive and negative — with professional, on-brand responses that build trust.
Fake Review Removal
We identify and report fake or malicious reviews through the correct Google channels and follow up until they're removed.
Reputation Monitoring
Daily monitoring of your Google reviews and rating — you're alerted immediately if anything changes.
Competitor Review Analysis
We track competitor review velocity and rating trends so you always know where you stand in the market.
Monthly Report
Monthly report showing new reviews, rating movement, response rate, and actions taken on your behalf.
Real Results From Real Clients
verified Google reviews generated for clients
Client review growth — 0 to 43 verified reviews in 90 days, dental clinic Manchester
See All Results →Simple Process. Clear Timeline.
Review Audit
We assess your current review profile — count, rating, velocity, response rate, and any suspicious patterns.
Strategy Setup
We build your personalised review generation system and train your team on how to use it.
Ongoing Management
Every review responded to, every fake reported, every metric tracked — monthly.
Monthly Report
You see exactly how your reputation is growing — reviews, rating, and competitor comparison.
See It in Action
Dental Clinic · Manchester, UK
Only 4 reviews, 3.8 star rating, competitors averaging 80+ reviews
What we did: Review generation system via SMS + professional responses + 2 fake reviews removed
43 genuine reviews in 90 days. Rating improved to 4.9 stars. Now outranking competitors.
Read Full Case Study →
Simple, Transparent Pricing
All plans include full onboarding and a dedicated account manager.
Questions About This Service
Asking customers for honest reviews is fully allowed by Google. What's not allowed is incentivising reviews or only asking happy customers. Our system is designed to stay fully within Google's guidelines.
We can report and pursue removal of reviews that violate Google's policies — fake reviews, spam, or reviews from non-customers. Genuine negative reviews cannot be removed, but we respond to them professionally to minimise their impact.
Most clients see meaningful rating improvement within 60–90 days as new genuine reviews come in. The speed depends on how many customers you serve and how well the review request system is followed.
Our core online reputation management service focuses on Google reviews as these have the biggest impact on local rankings. We can extend to Trustpilot, Facebook, and Yelp on request.
We identify fake reviews through pattern analysis and report them through the correct Google channels with evidence. We follow up persistently until they are actioned.
Start Building Your Google Reputation Today
No commitment required. Start with a free audit and we'll show you exactly what we can achieve for your profile.
No credit card. No sales call. Just results.